Promise that the home loan will be increased if we move to Standard bank... Made the move, no reply since! My mom has a home loan at Standard bank. She wants to buy a new property as an investment. The plan was to increase the original home loan rather than to register a new one. Standard bank told ...
I phoned to make an enquiery on my check account. The automated voice says the call will be answered in 5 minutes. I waited over 10 minutes to get through to an operator, which took R30.00 of my cell phones air time. When an operator eventually answered the phone, my cell phone beeped because it ...
We recently received this lovely letter from Standard Insurance Brokers stating because we have not claimed our premium will decrease. Thrilled at the news, I went and checked to see if all policy details are still valid and up to date, only to realize the payment had in fact not decreased but ...
I have been charged a fee of R9.00 for my monthly statement which gets posted to me. All previous statements were free and part of the once off monthly payment package. Could Standard bank please explain why? ...
I just had the displeasure of dealing with an irate call center agent. WOW! in March i requested that my car payment be taken on the 30 of March and not the 25 as i was moving jobs and my last salary would only be paid on the 30th. I specifically asked that this be done ONLY for March and that the ...
Good day on 22/03/13 I lodged a complaint with the department about a unknown transaction from my debit account after 11 days when I was notified via sms it will take 10 days I phoned only to find that the nature of my complaint was an error on their side and the complaint should have been lodged ...