I attempted to withdraw money from an FNB ATM as the Standard Bank ATM was out of order, after waiting an unusually long time for my money to be dispensed, the machine went out of order and returned my card but did not give me the funds I had tried to withdraw. I then tried to do the same from an ...
On the 09/14/2013 i posted a complaint about the lack of service or rather no service recieved from Standard Bank regarding my claim, and was contacted by samatha ramisure on the 15/04/2013 assuring me of her assistance regaring my complaint. Two weeks later and im still waiting for her to call me ...
On 10 April 2013 afternoon I was sitting and waiting for a consultant. During the long wait I noticed customers enter the bank, que for say 5 minutes and then leave disgruntled as they realized the que was barely moving. I eventually requested a complaint form (The Help desk was a lot better than ...
I'm so frustrated with standard bank and at this level, am taking this through to Ombudsman should you not respond in 24hours. I have settled your accounts about three (3) weeks ago and to date, ITC still say's i owe you. I want to buy a vehicle and guess what, I can only qualify for a minimum ...
Honestly speaking why have a department if no one works? i applied for the customer assist at standard from March already. is there no one works in this department? I had to sent my document 10 times before actually some response to my email and then 1 and half month later I phone them then they ...
On 06-04-2013 I went to the Standard Bank ATM to draw some cash but the ATM swallowed my card. I immediately went to the bank to get a new card before they closed. there was a long queue, and nobody to assist me. After almost 2hrs, I eventually got help. Apparently a R1000 was drawn and my card was ...