I was hijacked 3 weeks ago, and as if thats not traumatizing enough, Standard bank has to make the experience that much worse. The only positive thing is that u can collect a temporary card immediately. I had to go into the bank to collect my new cards, I arrived a few minutes after 15.30, I had to ...
I love Standard Bank - as long as I don't have to deal with a person or go into a branch! How is it possible that I have to make at least 6 calls and speak to 4 different consultants to have my problem, which was caused by Hanna Chapo at the Sandton branch (and who is supposedly my personal banker) ...
I have logged a complaint on the 15 May 2013 regarding the bank's bad service and received a reply from their complaint resolution centre on the 16 May 2013. Until today I have no clue whats happening and from my side my home loan situation isn't getting better. Like I said I think i will be ...
I contact Standard Bank Call Centre. My admin fee was changed from R44 to R51 per month. The reasons that was given was: 1. Registered under NCA - No True 2. Applied for access bond on 05 April 2013. - No true -!!! 3. Standard bank system change - Why do I need to pay??? There was no manager to ...
Hi, Its very easy to complain yet so difficult to be patient. I would like to conveny my gratitude and appreciation for the excellent service I received from the STD Bank consultants that handled my complaint. Kindly convey my personal and heartfelt gratitude to them. Keep up the good work ...
REF number: 52811494 After numerous email to [Email Removed] phone calls to customer center and a complaint on Hello Peter I still haven't received any feedback from Standard Bank. First of all, I recognize that you, as the reader of this letter, are not responsible for my bad experience, but I am ...