On 09 May I called the call center and asked them to return an unauthorized debit order on my account. They responded in saying that it will be reversed in 24 hours. To date this has not happened. It is clear that Standard Bank does not protect their clients interest and money. Not safe to Bank ...
During December of 2012 I applied for a chargeback after paying for a service and not receiving the service paid for. My initial frustration started with the fact that I sent plenty of mails seeking confirmation that the dispute had been received. Apart from the automated response I have yet to ...
Towards the end of last year my wife and I approached Standard Bank for a home loan using a bond originator. The originator's service was excellent and Standard Bank offered us a pretty decent rate. They sent through a loan agreement for us to sing in January of this year. We provided all the ...
Tried paying retailer with debit card twice - both failed (second due to "incorrect pin"). Then paid with acredit card. Both debits showed on my phone and my two accounts. Retailer says only the credit one showed on their acount. Logged a call with Standard Bank... made numerous ...
On 7 may i submitted the following on hellopeter: On 2 April I submitted the following report on hellopeter: ""I submitted a credit card dispute on 6 February and again on 28 February (same one) to chargebacks dot disputessbsa at standardbank dot co dot za (as one is told to do when ...
Standard Bank seems to think it is OK to lock a credit card on a Sunday and then provide no Call Center option to get them to unlock it. This is the second time that they have done this to me in four weeks. The previous time I was on an international trip and arranged in advance that I was going to ...