I called the Standard Bank call center this morning and the lady who was assisting me was swearing at me after I explained to her that I've been put through to her department after I explained my query to 7 people before I was sent to her. She then just made me hold and said nothing there after. I ...
I called the prestige line to have my contract save investment which has matured to be transferred to another account since apparently there was no disposal instruction. I was told to send a secure message through my internet banking and someone will call me in 2 days to verify and effect the ...
Upon viewing my statements via internet banking I notice that an amount of R9.00 was deducted from my account on the 23/05/2013 in respect of monthly statements being posted to my residential address. I queried this amount on 30/05/203 with reference no. 53443149 and 34362795 stating that I was not ...
I gave notice to withdraw funds from my call deposit (32 day notice) account on 12 April 2013 at my branch - received a copy of the 'Instructions' document which indicated that the funds would be paid into my current account on 14 May. When this did not happen, I phone the customer care line - they ...
Having reported a matter with a Standard Bank branch in Key West after visiting them on numerous occassions to ensure this matter is resolved and handled accordingly, I'm still getting calls that other divisions of the bank aren't aware of my request. Completely unacceptible and unprofessional from ...
I have been a client with standard bank for years. I was in Clearwater mall on Saturday the 25th of may. I used the ATM at Reggies. There was no out of order sign so I used the ATM, and it swallod my card. As I was busy with the bank to stop my card. They guys that put cash in the ATM come out of ...