Went for an eye-test and consultation - being use to the low service levels experienced in SA, I was expecting another mediocre experience. I was really surprised with exceptional service and professionalism! Well Done! ...
Last year in August 2012, my son Xolani Mhlanga went to Specsavers Rondebosch to get an eye checkup. They took down his contact detail but never called him to tell him that the spectacles were ready for collection. Since my son had his old glasses he continued to use them. Now when my son calls ...
I've always used Sec-Savers for all my spec needs, but never have I thought I would feel so humiliated in my whole life. The person behind the counter looked at me like I was something the cat dragged in, asked me abruptly what I wanted, no good day sir, smile or friendly face. I wanted to confirm ...
Thelma from Spec Savers in Northgate, OMW! What a wonderful, friendly and extremely helpful lady. Customer Service at it's best. I am SO chuved that there are actually people that still care. Thelma has been keeping me in the loop with trying to find replacement sunglasses for my broken ones, she ...
A big thank you to Spec Savers for the free eye test and specs for my little one. I am truly godsmacked that you are able to provide your services and goods at no cost, when most similar companies are out there to rip you off. Amazing! - thank you! ...
My daughter broke her glasses and they were still under warranty so had to change the frames, i went there on Monday and they promised to get them fixed by Friday latest. I then call them on Wednesday 29th May just trying my luck and a lady at reception told me they have them and they are ready for ...