Ive had endless online issues with sunswop and the last time i did i was so upset i called sunswop only to get no assistance. they routed me to head office who explained the waitlist issue and therefore the booking i was trying to make was not going through. thanks a lot for informing me that even ...
Good Morning My wife and I stayed at the Garden Court South Beach in Sep 2013. The booking she made was through the Tsogo sun website. She made the booking via her Frequent guest details. The booking itself indicated that it was rewardable and redeemable on the site and on our booking confirmation. ...
I was charged R100 for the window shutter which was accidentally damaged, after paying R7000.00 to stay. The manner in which the hotel manager bullied me into paying is a disgrace and not proper business practice to loose a paying guest for R100.00. Also there media center never worked the entire ...
After 3 attempts to pay for accomodation on the Tsogo Sun website and getting an error message, I emailed the contact center. I received a very unhelpful email stating that I could look at the website for all the rooms available and book online! I tried the website again, with the same result and ...
I would just like to thank the waiter who served us last night, Patrick at the Southern Sun restaurant in Hyde Park. I showed up during a busy time and needed a table for 10 and Patrick happily organised this for me and served all 12 of us with a smile. We all had a great evening! ...
I tried for a early check-in on 21/9 @ 12 and was told that no rooms are available. I waited in the bar until 2pm and went back to reception. Was told my room has been given to someone else and to wait 10min. The wait was 40mins! Asked for a breakfast box as I was running the ct marathon and ...