I booked a room for a night at the hotel in march 2013. I forgot my valuables in a safe I called to inform them, they agreed and I told them I wil fetch them at a later stage. They agreed and when I went there they loooked for an hour, after they said they can't find them and the housekeeping ...
Had a horrible experience previously and received a call back from senior management. Went back to give the restaurant a second chance and received worse service: scones were stale, table was never cleared, no offer of second drinks etc, was served by waiter we had complained about and left vowing ...
I just want to express my gratitude to Tandile Bendu, the manager at Garden court Mill park. She is an asset to your company and made our stay over the weekend an absolute pleasure. It was my fiance's birthday and Tandile did all she could to make it special. Thank you Tandile you are a star! Its ...
Went to the Golden Service Awards held at the Maroela Room at Sandton Sun Hotel on 16 October 2013. Prior to the event I specified a gluten/ nut / shellfish free menu due to my dietary restrictions. The main meal was rack of lamb but the waiter brought me chicken with exactly the same sauce as used ...
Hi I have been trying to make an on line booking with Tsogo Sun hotels at 2 different luxury hotels in Durban and have been receiving the same error message since yesterday. I can not imagine that all these hotels (Sun Coast & Beverly Hills) are fully booked for this coming weekend. This is not ...
It is truly a pleasure to stay at this hotel and the ongoing refurbishments make it even better than it ever was. Thanks to Jeff Rosenberg, Florence Heydenrich and their team! ...