About 3 weeks ago my internet suddenly went down i eventually managed to get it up just long enough to send a ticket, i waited 3 day's heard nothing then i sent another and another, eventually they told me that they were upgrading or working on the highsites to improve everything and that it should ...
Have called and mailed numerously for past few weeks however, no response??? ...
I would like to advise that i have had several disruptions of service since becoming a customer 2 months ago. I am rather displeased at how follow ups are not done. I would like to know how this supplier will ensure service continuity going forward. ...
4 Days without internet. Two support call logged and six telephone calls later and still noting has been done. Interestingly on there page is show - 0 Open | 0 Scheduled | 159 Resolved - No network issues found. What a load of BS. ...
We have unfortunately had no solution to our ongoing internet connection issue. Despite multiple weekly phone calls to the customer care division, we are still sitting with the unresolved issue of a seriously faulty internet connection. These are the ongoing issues: we have numerous daily ...
Since our installation we have had to complain every week to try and sort out our internet connection. I have spent over R1000 in telephone bills phoning them with no success. We still have disconnects and high latency (of over 1000ms) to their datacenter. We have talked to the CEO, to the GM and ...