Hi, I'm desperately asking for your intervention here, I bought a cellphone from Smartcom Vodacom Midrand (Vodaworld) and I took the phone back to the shop and exchanged it for a bit higher expensive phone. So I had to pay in extra R2470.00, I used my card to swipe this amount and when they swiped ...
In October or November they send us an sms to say they will top us up automatically now they just took the airtime without letting us know about it and they refuse to top up ...
I had to get a phone replaced by my insurance on 24 December 2013. Desiree was the person processing my claim and i drove all the way from Pretoria to collect my cellphone. she patiently waited though i was late. she still assisted me with grace and humility when i got to their offices. the finance ...
Hi, I have been driving back and forth to the mall going to Vodacom and calling smartcom for the past 3 days trying to get a sim swap. I have been promised numerous times that my number will be activated and till today my number is still inactive. I have missed important business calls because of ...
We applied for a new contract at Smartcom and the consultant was very nice for the first time whe we took a Nokia Lumnia 520, things changed the following day when we took the phone back because it was having issues, the same friendly consultant didn't want to take it back until the other collegue ...
On Monday the 19th of August I decided to order a new MacBook Air and a iPad 4 32gig, everything went well with an amazing Sales Lady Sonja, kept me in the loop the entire time on Monday, eventually the lines were approved and a sales consultant called me to confirm the above order, shortly there ...