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Santam
Found 502 reviews / complaints
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Santam
Bad Service

My car was on the 17th of October - after calling the police, I immediately phoned Santam. I was told that my claim was lodged. That I would have to send extra information and then it would be taken from there. Later the same evening SAPS let me know my car was recovered but damaged. 18 October ...

Santam
BAD/POOR/PATHETIC SERVICE

U sent 3calls In call3 your Portia clearly states that it is your duty as an insurance company, even though the quote was done based on her previous insurance, to offer the client the shortfall cover. Portia clearly states that the shortfall will be paid out since it was never offered by your sales ...

Santam
Insurance claim

On the 2nd of September I lodged a claim as a result of a power spike that damaged a lot of my electrical appliances and Santam sent an assesor to come and the damage sustained. First the claim was rejected but after a review of my policy it was granted and I was informed that Me. Philander was my ...

Santam
UNPAID SHORTFALL

I have been a client of Santam for almost 2 years, I got into an accident to which I claimed for. During the process, it was advised that my cover amount was less that the money owed to the bank (short fall). Santam is refusing to pay the short fall to Absa even though this short fall cover was not ...

Santam
CONFUSION

I requested a address change on 18/09/2013 on my policy. When I received the schedule the premiums went up quite a bit and I requested Connie to lower the premiums so that we pay approximately what we were paying at the previous address. It then changed as follows: Nissan Tiida Value from R91700 to ...