AfricaComplaints.com » Business & Finance » Complaint / review: Santam - Bad Attitude | #285240

Santam
Bad Attitude

I am utterly disgusted by the services of Santam insurance. They treat third party claim like peace of. They wont grant me 100 % simply because i was in between insurance. Even if i was insured with my insurance and request my insurance to handle it i had to pay access of 3200zar. Now Santam can only afford to give me R3465.00 which is the same access amount as per my current access amount. Why cant be be given 100% cover as per your assessor. Is this because i am black person and don't know my rights or because i was in between insurance??? who wrote the law to say if didn't have insurance you are not allowed to grant them 100% cover? this is very disrespectful. This is because at the end of the day this is my vehicle because by the end of the day even it can be repaired it is going to affect the retail value in this vehicle. You are not doing me a favor by fixing my vehicle and doing the right thing on behalf of your client. I swear will never recommend anyone else to use your product. My brother who insured by you i have already told him to take his business elsewhere

Date:

Company: Santam

Country: South Africa   City: Johannesburg

Category: Business & Finance

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