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Sanral
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Sanral
USE OF REG NO

USE OF REG NO: NU 2628 for e-toll: ref 2211185/ VPC account id 10071595795 I have just called you customer services dept ref no 3001493392 and have explained my predicament. I have been receiving numerous e-toll accounts from January 2014 this year on the reg no NU2628. This is use of my vehicle's ...

Sanral
Where is my invoices

So I got my first sms today... R2930.37 Where is my invoices that I should have gotten? I might pay when I start getting them. Will never pay when receiving a sms or email. If they can't send me a photo of each gantry passed and an invoice to my post address they not getting anything. When will I ...

Sanral
WEBSITE DOWN

Please do not copy/paste the standard answer ("Thank you for your query. It is receiving attention. SANRAL will revert with a response") but actually give a real valid meaningful answer! I am out of the country and need to fund my account for a number of vehicles I am responsible for. ...

Sanral
Pathetic

Its been an hour so far, over two days, trying to pay a R28 toll bill. Pathetic call centre service. Unclear menu options. Long irrelevant scripts. Many barriers to hurdle like what is your pin? when I have not registered and have no pin. So I have employed a staff member to do it. We have put in a ...

Sanral
Fake amounts

We have a e-tag, which we load money on prepaid. We travel through ONE e-toll and the Stormvoel toll gate every day (one way) We STILL get bills of amounts that is not equal to ANY of those toll gates... and it piles up. The money get deducted as well - ALSO with amounts that is not the same as the ...