I got yesterday eToll invoice for R66 and went to eToll branch in Rivonia to pay. I was told that my account is now R178 and I replied that I can only pay what I've been invoiced. They refused to accept my payment and sent me packing. With that attitude SANRAL will not get many payments, let them ...
Received notification from SANRAL Violation Processing Centre with clear photo of delivery truck driving passing Hadeda and Pikoko Toll points on R21 and N1. From the photo on the notification the truck registration number is not clear but they must have picked out a registration number from a hat. ...
Travelling on the N2/ R300 in Mitchells Plain area on Tuesday the 21st of January, I hit one of a number of objects/bricks, which caused damage to my car. There was no lights in and around the area. I understand that this is probably the result of crime. However, if there was (any) proper lighting ...
My wife has received a mailed letter stating that she owes R342.00 for using the E-Tolls with her vehicle. However her vehicle is registered for E-Tolls on a prepaid account and the account is paid. We called the VPC on 0800726725 and spoke to John Mahlope who is a team leader but he was not ...
Received a eToll violation invoice for ~R50 if I pay before cutoff date. I decided to pay R300 to get my account in the green. Next day, bought an eTag; a few days later contacted the Sanral office to transfer the credit from the violations office to the new eTag. Saying they will help, and gave a ...
I am forced to have a prepaid tag. I loaded funds onto my tag. Looking at my account, it shows suspended, and the loaded funds do not reflect. I called the call centre, spoke to Phumulani. Call reference 3001352287. She informed me they are experiencing technical difficulties. My complaint is: Why ...