Dear SCAMRAL, firstly your website is slow and takes ages to load which is downright silly as you "tested" the system for 3 years. Your call centre puts you on hold after every question to run it past the team leader and i can go on... secondly please explain how the system sees a ...
Account of SANRAL received for December 2013 for 2 vechiles, but only 1 has photo's to show that the road was used. Total account R1907.88. Discount day was 24/01/2013, but I only received the account on 28/01/2014 in the post. The statement and Invoice dates are 26/12/2014 and the period was ...
I received an invoices from SANRAL over the weekend, in fact three them with the discount date of the 17 January 2014. The bill includes 3 cars including one of the cars that I traded it for one of the 2 cars I currently own. The billing dates are wrong because half of december I was in mpumalanga ...
I do not have an e-tag, am not registered, and have serious problems with many aspects of the e-toll system. I rarely use the highways and make the occasional trip to ORT. The last trip was with someone else's vehicle, so I went to pay the toll for that. Interesting. I was told that nothing was ...
Early in January I received a SMS from VPC stating that I owed them R389. I contact the call centre and spoke to Nolundi. I requested invoice and statement so that I could make a payment. She promised it would be sent. About a hour later I received a mail stating that I owed R1146.00. I contacted ...
We received an invoice after the grace period to receive discount. The invoice contains no details of usage or images from gantries passed. How do we know they are not just making up random numbers for random cars at random gantries and sending invoices willy-nilly? ...