SANRAL has billed both my wife and myself for the incorrect vehicle class on our class A2 vehicles. I have supplied the correct and relevant details to them in a registered letter as well as tried to do it in person going to their Modderfontein branch. I am no longer willing to go to their offices ...
I got my first invoice last week, I drive a Ford Fiesta but am being charged as a light truck. Under vehicle classification on invoice it says n/a. Thank goodness I didn't let them anywhere near my banking details. ...
Sanral claims to respond to complaints on Hello Peter but the only (standard) response is to undertake that they will look into the complaint. I have complaint, a week ago, about a bakkie being billed as a truck - which is obviously wrong. SANRAL expect us to pay within a week but they do not even ...
We are not regular users of the e-toll. We don't have an e-tag. We received an invoice, the discount amount expiry date is already passed and we only received invoices now!! Now when we try to pay it, the website is the worst thing ever!! I think it is the job of a 5year old. The quality is useless ...
I have an e-toll account and an etag, which i always top up and can prove it. but now i receive a violations letter which has a list of all the charges. charges which are for a truck and i drive a Yaris! i call their violations centre and suddenly i owe over R1000. i ask the person i got through to ...
Today 20th Jan I received invoices and a statement no 2 from sanral all undated for the period to 5th Jan. I have never received statement no1. The payment terms state that if paid before 19thJan I would be entitled a discounted amount. How can I be eligible for a discount when the discount is only ...