I had a loan through Sanlam (direct axis). It was sent through to their legal department at HTN attorneys, I have paid off my loan. I received a paid up letter from the attorneys after I settled the account. I checked the credit bureau listing later on, only to find I'm listed as non payment when ...
I have a loan with SANLAM. Upon taking out the loan over the phone (which was fast & efficient), I was told that I don't pay an installment in January, as you guys give the customers a break over January. I was very happy with that especially and voiced it to the person I dealt with. Now It has ...
Failure to mail - not e-mail - me all the necessary documentation resulting in my policy being affected. I requested it more than once and my updated change of address is still not changed. ...
Way to go, Sanlam. Annoying me with SMS spam absolutely ensures I will never do any business with you! ...
I was contacted by a tracing agency in August last year informing me that I was eligible for a pension fund surplus. I immediately submitted the agency with the relevant documents. In October I queried the status with Sanlam, and they informed me that they had no documents of mine. I then went back ...
I had a policy with Sanlam which I cancelled and was refunded on the 6th of December with a confirmation email that says the policy had been cancelled, but Sanlam went and deducted again on the 13th of December. I have been battling to get someone to assist me at Sanlam, they have now stopped ...