I lodged a complaint a week ago and received a response that Chris vd Merwe would contact me. One week later this has not happened, but this is not the first time that I have been treated in this manner by Chris vd Merwe, who seems to think that it is below his station to deal with mere customers. ...
I purchased "new" brake disks for my car 49 000 kilometers ago. Break disks have a life span of around 200 000km. At 20 000km - after replacement the left hand front disk had to be replaced. I was expected to pay for the replacement part, but after several arguments Sandown Motors ...
Getting no where fast I eventually contacted Mercedes Benz South Africa with the problem I had with an expired MobiloDrive Plan date and upgrade paid for but never initiated by the Dealer. I was asked to provide proof of purchase etc. Of all the people I contacted during this ordeal, who needless ...
Dear Sir/Madam On 2 July 2013 I visited this dealership as I was eager to pre-order a CLA. I gave Cobus all the details regarding the specs I wanted on the vehicle. Later that day I received an incorrect OTP and banking details I had to pay the holding deposit into. Cobus then indicated that ...
I went in for a service at the Rosebank Mercedez Benz branch, was quoted a lot of money for the service as I was told it was a major service. I also asked for my locking system to be looked at as I was unable to lock the car using the remote from a distance - had to be right next to the drivers ...
On the 27 June 2013 my mercedes-Benz C280 was towed to Sandown motors as it was not turning on. After the checks it was found that the steering lock mechanism was broken and had to be replaced. This part had to be sent from Germany but i had to send through original documentation of ownership etc. ...