I would like to pay a HUGE COMPLIMENT to my Sales Consultant, Carina Venter and her Manager, Rowen Reddy! I have been communicating my purchase of a Mercedes Benz with Carina since May 27th 2013, and when I thought my thirst for a much more fuel efficient car was finally quenched, I realised that ...
I am utterly shocked & dismayed by the lack of service received at Mercedes Benz Rosebank... I ordered & paid for a new key on May 2nd & was told the 1st component would be ready for collection after 2 weeks & the 2nd component after 5 weeks. 2 weeks later I had to contact them to ...
The pulley in my CLK needed to be replaced. After two visits to Sandown Motors I arranged (for the 2nd time) with Service Consultant, Charles, for my car to be collected for today. Pickup time was arranged for no later than 09h00 and was eventually collected late in the morning. It was delivered ...
Have tried for over a week now to get a quote for a new Mercedes at the Sandton and Bryanston branches. I told the agents that it was important to me to finalise a deal before the end of the month. First I was quoted a trade in value on my BMW, and the next morning I was called and told the value ...
I booked a test drive at Sandown Motors, Century City on Friday, 24 May, to enter a competition currently being run by Alfa Romeo. Having entered similar competitions before without any real intention of buying anything, I expected an indifferent, uninterested reaction (entirely understandable) ...
This stage might not be large enough... But I am extremely impressed by the fantastic customer service and help that I have received from Gary. What a fantastic individual. Going the extra mile just isn't enough to say.. this man goes the extra 500 miles. Many car dealerships can learn from this ...