I have been dealing with a consultant by the name of Heinrich. i dont know if his conduct is a true reflection of the company or its who he is. I have sent him endless emails, He has not responded to most of them. It means that I have phone him on his line, of which it's a mission to get through ...
I called in on friday to cancel a claim and get my car towed back, i was told i will have my car back by saturday morning at 10 it's monday and i still dont have my car and no one can really assist me and tell me why it has not be towed back. been calling the whole morning and i'm being sent from ...
I bought my vehicle in april 2013 and took out insurance through SAU. During June 2013 my husband was contacted by SAU offering us an additional product namely car hire. We accepted this offer and it was added to my cover. Yesterday i had a mechanical breakdown on my vehicle and it was towed. When ...
On the 13th of February this year I was involved in an accident & was promised prompt response & yeahh suffice to say it's now 3 months later & I am still driving a beat up car, thanks to SAUnderwriters & their don't care non-service attitude. Everytime I call Alvin (claims dept) he ...
My car was hit by hail damage on the 20th September 2012 and i proceeded to call in the claim the monday 22th. It is now 6th May 2013, 7 months later and my car has still not been attended to. Clm:12100357823 is my claim no. how long should I still wait. Ridiculous. ...
After canceling and receiving cancellation confirmation twice since since feb this year, sau you have a varying amount every month from feb to may. I believe they are strategically debiting amounts, hoping it would be below the debit notification threshold. It may also be the case that they have ...