This is the most incompetent company I have ever had to deal with, where customer service does not exist. Never mind that last year October I had to log 2 claims for my vehicles for the hail damage, I have been fighting with them in regards to the excess amount which still has not been amended, ...
I took insurance with SA underwriters through a broker and I got a call from the SAU consultant so I was under the impression its the same person only to realize after taking the insurance that its actually two differnt people as the initial guy that called first called again asking for my banking ...
Good day My car was hijacked on the 16th of December 2012. My insurence policy was paid up, now for reasons I dont understand, my claim was rejected. I keep on phoning their call centre and only receive promises to phone me back. All the documents they requested are with them. Could somebody please ...
Last year on the 27-10-2012 my car was damaged by hail. I contacted my insurance immediately to lodge a claim. A claim was lodged successfully (claim no.359302). From there it was assessed and i was told about my excess amount to pay. Weeks passed and I heard nothing from my insurance company and ...
I have insurance Policy with SA Underwriters, in December 18 2012 I was involved in a car accident and filed for a claim the following day (claim number SMT12120363890). According to SA Underwriter it takes 7 working days to process the calim but inmy instance the claim only got approved on 16 ...
I had a claim created with SAU in January already. Went through the claims process which took an unreasonable 2 months almost. Then never heard anything back from SAU. I decided to claim in to see whats happening, the Calms Adjuster Elvis told me he was finalizing the claim and would contact me as ...