Registered item (VISA application with existing Passport) posted to Canadian High Commission in Pretoria. On following up, find out that the item has not been delivered after two (2) weeks. Reason given via call centre is that SAPO is on Strike!!! Cannot credit this... unbelievable. On enquiring ...
I had a package air mailed to me from the USA on the 22nd of last month. It still has not arrived. When I call the call center, I get told my package is not in the country yet??? When I EMS south africa, they tell me that they never scanned my item and that it is now an untraceable and can be ...
On the 18-01-2013 i had to send an important documents from Pretoria to Kokstad so i went to the Reeds Mall post office for a fastmail and the service was good but no one told me about the strike. Now at the receiving end they are waiting for these documents and i've been calling post office but no ...
I rent a post box at over R300 pa and in addition the post I receive is paid to the postal services. If I am late paying my rent, I have to pay an additional fee for late payment. Am i not entitled to a refund from the Post Office for non delivery or late delivery of services for which I have paid ...
I have a parcel sitting at Germiston Hub. The staff have gone on an unofficial strike. No one is answering phones. The parcel has been sitting at the hub since the 12/02. If you phone the call centre you hang on for hours. And that is time I do not have! Please help urgently as I need this parcel. ...
On 12 February 2013 parcel was handed in at Cresta. it was sent to Witspos on the same day. according to Track and Trace the parcel is still in "transit"! i have tried the 086011102 number - always get the same answer - "agents are busy". i have sent mails to SAOP customer ...