You would think with the postal industry taking a bit of a knock with stuff going digital that they would at least make an effort to improve their service deliver. I've now had 3 parcels mysteriously disappear, not only have I been on hold for the last 20min trying to talk to somebody about it, but ...
I understand that there is a strike on at the Post Office, and that post is delayed. It would just be nice if the Post Office would actually answer their customer service telephone (0860111502) when I phone to enquire about the current strike status. The average time to answer is around 20 minutes. ...
My post was posted in Graskop on the 28/01/2014 and was in Nelspruit on the 29/01/2014, for the past 5 days its status stayed the same (IN TRANSIT)!!! it cant take 5 WORKING days to transport post from Nelspruit to Pretoria can it?? I am not happy with this at all. ...
My parcel was given in in Durban 24 Jan, on tracking system is still shows no next scan. So still not scanned into Jhb/Pret hub?...how long can it take, strikes or no strikes! Every time they strike companies and people wait for weeks for their parcels. It means South African cannot keep using SA ...
I have been waiting for a parcel to be delivered to me for the past week. the parcel was sent to me via speed services on 31 january 2014. Due to the strike taking place, i have not received the parcel to date. I call the call centre every two days to ask if my parcel is on the way. The agents are ...
I have been trying to track a parcel that I am expecting for delivery. Firstly, I have tried the SAPO Track and Trace website, to no avail. Either it gives me an error, or it shows my parcel at the location it was more than a week ago, which is impossible. I have tried to call the Call Centre for 3 ...