AfricaComplaints.com » Shops, Products, Services » Complaint / review: Russells - Rude staff and very bad customer care | #184774

Russells
Rude staff and very bad customer care

We get calls from staff members swearing at us and being very rude after I told everyone that I was retrench and that the insurance won't pay out because I should have been retrench 4 day later. Now the insurance won't pay out. All of the arrangements for a lesser payment was lodge on the APT system. Still I get people threatening to take the goods I purchase and staff members shouting at me, threatening me to take me to the attorneys. I have handed in my retrenchment letter, my latest pay slip, no benefits was paid out and a police report stating that I take full responsibility on my wife's accounts.

My wife is ill and cannot tolerate people shouting and threatening her. I feel like taking this further because it seems to me as crimen injuria ("unlawfully, intentionally and seriously impairing the dignity of another")

Date:

Company: Russells

Country: South Africa

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google