MTN sent my phone with RTT. The lady I spoke to took the address incorrectly and didn't the driver got lost. They didn't bother to call me and let me know that they have my parcel. Only yo find out after I followed up with Mtn. I had to travel to Joburg and told them that I will pick it up from ...
I am awaiting an MTN modem since thursday last week, first they take it to the wrong address, then the next day I am told it will come to my workplace. I wait the entire day and nothing still. i AM FINALLY FED UP AND CALLED THE PERSON INCHARGE FOR MTN DELIVERIES, CHRISTOPHER, HE ASSURES ME HE WILL ...
I phoned 4 times and asked them for driver or supervisor to contact me in order for me to give them directions and correct address for my goods to be delivered at work. No one phoned me back. Driver did not know where I work even though my address was on as delivery he then went to my home saw only ...
I've been waiting from last Wednesday for my cellphone to be delivered, I was promised on numerous occasions from last Wednesday until Yesterday that my phone was going to be delivered on the day I contacted them, if not the very next day, Still no delivery of my goods!! Very unprofessional. ...
I requested an upgrade through MTN's Retentions departrment on the 2nd of April. I was assured that I would be contacted by RTT to arrange for delivery. It was important that I be contacted as I am out of the office quite regularly, and I stressed this to MTN. I was assured that that would be ...
Nashua Mobile shipped my new handset via RTT on Tuesday. Wednesday they called to confirm delivery, only to find out that they had shipped the phone to Kimberly and not Cape Town. They said they would correct it and deliver today (Friday). I called today only to be told that the handset was still ...