Goods were supplied from Cape Town, delivery to Durban. 1st complaint: Goods were not delivered on time. At least a day late (as of writing this crit, goods are a day late and still haven't arrived). 2nd complaint: Their track and trace is cryptic at best. No useful info could be gleaned. 3rd ...
RTT handle deliveries for online purchases (phones) from MTN online store. Were supposed to deliver today, it is 'out for delivery' in Johannesburg. I called to confirm and, after a number of dropped calls after being forwarded to the relevant department, I spoke to someone was assured me it would ...
Hi, I called to track a parcel today and was on hold for 15 minutes and still didn't get an answer... Tracking number: 333998846620 Just wanted to find out when it would be delivered because it's been 'out for delivery' since 7am This is pathetic service! ...
Good day I have been going up and down with RTT delivery guys. On monday I spoke to them nicely that I need my device to be delived before Thursday at Sandton as it is a present and someone is coming to fetch on Thursday. When I'm writting this complain, I'm still waiting for it. I called them now ...
I had been told yesterday that I my wife cannot sign for an MTN cellphone delivery at my home address. Since I am not at home during the week I requested the address to be changed to my work address. RTT told me to contact MTN because they cannot do it. I then called MTN customer care and changed ...
Oh my gosh, I received the most pathetic service I have ever received from any service provider. The phones were always ringing with no-one answering. And when I did get hold of someone I was sent from pillar to post. I spent almost 120 rands on airtime trying to get hold of someone, I made the ...