I took out a data contract for a samsung tablet first week in July from MTN corporate. I got an sms early hours of friday morning 05/07 confirming delivery on that day in Cape Town. I phoned them on friday afternoon to confirm a delivery time after which Ayanda said that it is on the truck and she ...
My sister works at Standard Bank in JHB. while being at work in her office a RTT driver drove into her car. My sister has since given them qoutations for them to fix her car. She has sent numerous emails they said the head office would contact her but she is still waiting. According to them she ...
One of their vehicles damaged my vehicle on the 2nd of February 2013. Their 3rd party claims are managed by another firm called Lawcor cc also in Johannesburg. I opted not to claim from my insurance and that was the biggest mistake of my life cause since I accepted their offer to settle on the 15th ...
Hello, Im not one to complain often, but there is one thing that's not acceptable in customer services, . Firstly, RTT called to confirm my address for delivery, and then delivered to the wrong address nonetheless. Secondly, I was told that they would make an after hours delivery, between 7pm and ...
RTT was suppose to deliver my new cellphone to me on 13 May as arranged, at 11:30 I phoned them asking if they had an eta, I was told the driver is 30 min away. At 13:00 I phoned back and I was promised that the driver will deliver at 15:00, I was also given the drivers number. At 15:20 I phoned ...
I received a call burring the week asking me to confirm a delivery day for the next day, I had to move it to the day there after as I need to travel for work. They sent me a confirmation sms and reminded me on the day of so called delivery that the delivery would take place. After phoning them ...