My package was meant to be delivered on 2 January as confirmed by one of RTT's managers. It's 8pm on 3 Jan and I still don't have my package. Apparently the driver recorded that the package wasn't delivered because "the premises was closed for the holidays". It's a residential address so ...
I was suppose to recieve my package on the 10 of december and when i try to call the call centre they keep making empty promises and today is the 4th of january still no delivery and i want to know what the is going on? I am tired of calling their so called professional call centre because they are ...
I ordered a product from Kalahari on 5 December 2013. The expected delivery date was 18 December 2013 but due to come delays it was only going to be delivered close to xmas. From 30 December i have been calling RTT to trace my parcel and get it delivered. Each time they say before 5pm... it is 03 ...
Your organization doesn't fail to surprise me, even once in providing such an atrocious service. From the telephone etiquette to the drivers going up to the managementthere seems to be no one understanding customer service, it's like you are runnin a kindergarten. The level of incompetence not to ...
After I applied for a Mtn contract I was informed that RTT is the preferred Courier service that would handle my delivery. I was informed via Sms and telephone to confirm the delivery date of 30/12/2013. No specified time could be provided (I cannot understand why not as this is done with other ...
I had ordered two products from Kalahari and they, evidently, complete deliveries of goods via your company. They were available to be delivered (From Cape Town to Pretoria) on the 22nd of December. Upon reviewing the status of my parcels on your website on the 24th, it read that they were both ...