I recently lost my phone and have since requested a sim swop from RMCS. To date my sim has still not been activated and the call center supervisor that I spoke to was telling me that their turn around time is 48 hours. I am really frustrated by waiting because I need my number. I have always had ...
I have never been this disgusted in my life. I am supper irritated with RMCS service. first of all i never applied for any contract with them. they got my details from where ever, now they are just tossing me around. on the 28th of December 2013, i was soo suprised to learn i am subscribed to a ...
Besides being unhappy with the product I have purchased, what I would really like to highlight is the absolute terrible service I have been subjected to since I have taken the so called "good deal". My number was switched over on a Friday afternoon. After phoning call center after call ...
Good Day, I had contract with cell to cell and when i lost my phone three weeks back I have bee battling to get a sim swap .i went to Auto page whereby i got my sim card and i was advised to go to any Edgars stores to activate the sim card there, The consultants from Edgars have ever since tried to ...
I have been trying without sucess for the last 3 weeks to cancel a contract that RMCS has on my number. i never agreed to any contract as my number is prepaid. My prepaid BIS service has now been cancelled due to RMCS MTN Top Up contract on my number. Their call centre has a bunch of working for ...
I cancelled my contract end of November 2013 with reference number 1312052557312 but im still being charged in january 2014. i called to ask why this was processed yet again but the consultant was just rude stating that i clearly dont understand how it works i have to wait for i dont know how long ...