My partner changed our phones from prepaid to contract a while back, not realising that this will deactivate the bis on my phone. And i have made several attempts with rmcs to have bis on my phone activated to no success, its almost 3 weeks now and still there us no progress on this matter. My ...
I have encountered the same problem. they have a turnaround time of 48hours. nobody really wants to help. I was not informed that I now have a contract phone or that my phone will be blocked. I asked to speak to a teamleader or manager and had to hold. nobody is available. They gave me a contact ...
Last week Thursday 28 Nov, I noticed that my BIS was not working and I tried to recharge it but with no success so I called MTN customer service and was informed that my phone has been converted to contract and I need to contact my service provider. I informed them that I knew nothing about this ...
I am so angry at RMCS. I don't even know how I got into a CONTRACT with RMCS. Last week (2013 -11-26) my phone just switched from Prepaid to CONTRACT which i havent even signed for or approved. Called MTN but they cant do anything and gave me RMCS's numbers. I cant even get a response calling RMCS ...
I am so angry and disappointed at RMCS. I don't even know how I got into a CONTRACT with RMCS. Last week (2013 -11-21) my phone just switched from Prepaid to CONTRACT which i havent even signed for or approved. Called Vodacom but they cant do anything and gave me RMCS's numbers. I cant even get ...
I recently needed to do a sim swap and called to activate my sim that I had bought from Vodacom only to be told I had a contract with RMCS. I was given a number to contact but unfortunately was unsuccessful as it was not within their office hours. I then proceeded to send an email requesting ...