I have enjoyed the benefit of using the Slow Lounge in South Africa as part of the RMB reward benefits for many years. However, in my September 2013 RMB Statement, my account was charged with R1000.00 for SLOW Lounge fees without warning that my benefits were changed. If I had known this, would not ...
I made enquiries: on 29 Aug on their website & 3 Sep via email, but have only received the automated responses so far... It doesn't seem like they want my business. ...
I have requested help regarding an urgent matter on the 23rd of April. After confusing me with another customer, eventually I was told that my issue would be handled by my relevant Manager, Dayalan on the 25th of April. To this day I have not heard from him. I have also left 2 messages for his ...
I have banked with RMB Private Bank since 1998, maintaining a suitably responsible approach toward both my personal and business banking interests over these past 15 years. In the interest of effectiveness I recently applied for a RMB credit card facility to replace my AMEX Platinum card facility ...
I am a partner in an architectural business, The business banks with RMB Private Bank in Johannesburg. The 5 partners including myself have business credit cards. These cards are issued via FNB card division as RMB does not have it's own card division. I have now had my card skimmed 2 times in the ...
We have a facility with RMB and applied for a increase on the 31/01/2013 at 08:39am through our "account manager" Deon Niewnhuys, we never recieved a response until we sent a follow up request the following day. We completed the application and submitted it to Deon on the 01/02/2013 on ...