I have contacted RMB twice to in Jan'14 as I am looking at changing to RMB Private Bank. Service Suite Advisor had mailed me (Kevashni Naidoo) providing me with contact details for the branch. I called the Sandton Branch twice and I am still waiting for a response. Reference No. : RH14013119547. ...
Opened a business account early December. It took a week or so for all the paperwork to be finalised, and a card was delivered just before Christmas. After a few days of to'ing and fro'ing with RMB I was told to go into any branch to sign some paperwork and my online banking would be activated. ...
Phoned the call center before 13h00 on 24/12/2013 to request same day payment and settlement to supplier. Kevashni Naidoo said all was fine and took my instructions via the service suite call centre. I confirmed instruction via e-mail. My account was debited with R1, 09 million on the same day. On ...
I have applied for a credit card on the 30th of November 2013. I have immediately received an email that explains that RMB is further investigating the matter for verification processes with a reference number and telephone number. I have called the telephone number and they explained to me that I ...
I have tried to contact everyone in Rmb / ebucks but everyone jjust keeps passing the buck. I use the slow lounge every week and Rmb reverses the entry every week except for the month of October. They charged me R3250 for entires in the the slow lounge. If I knew I would be paying for the slow ...
RMB has attempted to get me to sign a credit agreement, in place of what I have agreed prior, without discussing this change with my wife and I. This credit agreement was done against the prescribed procedure as per Section 80 & 81 of the National Credit Act. Upon signing this, it would have ...