I received a letter in November '13 from Regent stating that my policy with them were cancelled due to an unpaid debit order in June '13. I mailed them querying this seeing that I had no unpaid debit orders.(I have 2 Regent policies). Bongani mail that according to them the policy was stopped due ...
With the purchase of my vehicle in December 2009 I was offered, with the comprehensive insurance, a Regent Paint Tech Body warranty and was led to understand that this will cover any small damage to the paintwork. Unfortunately during moving shortly thereafter the policy document was mislaid and it ...
My vehicle was hijacked on the 27 Oct 2013. The police managed to recover the vehicle and it was stored at their premises for almost two weeks before Regent insurance collected the vehicle for inspection of damage. The 'purposely inspection' was suppose to happen straight afterwards after ...
After a minor accident, I put in an insurance claim that was approved by Mercedes benz Insurance. I took the car in for assessment and was advised to drive the vehicle until the automobile strike was over. I contaced Mercedes Benz Insurance two months later after I had still not heard from them. I ...
Called the claims contact number on my insurance document to lodge a claim for mag repair. After holding on the line due to high call volumes I was informed that this department only works weekdays utterly disappointing for an insurance claims department that their clients can only lodge claims on ...
I met an accident on 24 November 2013 at 19h15. my vehicle had been towed by Durban South Towing. My vehicle had been towed to my premises until I could get into contact with the insurance call centre to get my vehicle approved for towing. insurance has paid the tow truck company and now is ...