I have instructed Mercedes Benz Financial Services via e-mail on 21 January 2014 to cancel a policy underwritten by Regent and to acknowledge that it has been done. Despite daily reminders, just to get them to acknowledge receipt of this instruction they have NOT responded at all. Because Mercedes ...
I have been a client of Regent for almost a year now. I have reported hail damage in November on the 28th. It was a hassle to get someone to assist me on the claim, I called numerous times, there was no cooperation but yet my debits would go off as normal. Each time I called I would be promised ...
Good day Last week i laid a complain on Hello Peter about a lack of Service from Regent Insurance Company, within few minutes their management attended my complain in a great atttitude. In Particular i will like to thank a lady by name of Brenda Maluleka in Life Operations - Claims Dept, she went ...
Dear Regent Phindi is a gem. She listens well and she's a problem solver. Phindi is great because she's an "I'll see what I can do" type of person. There is nothing that annoys a customer more than holding for ages only to be told "sorry, there's nothing we can do". Phindi goes ...
Having taken out a policy with Regent in January 2013, my first claim was for a minor vehicle repair after an accident in November 2013. When making the claim I was told that my excess would be an extra R8000 because their records showed that I had not done an inspection within 7 days of the ...
I am very unhappy about the service im getting form cmc i have put in a claim form the 08 jan 2014 after receiving the documentation He failed to let me know i must go to 2 places for a quatations then i went for a second one send documents they say i should have a respond within 48hrs but im still ...