On the 9th of October I joined PF Fourways, I paid the Joining fee and the Tag Fee including the Black Tag fee. On the 16th of October, my account was debited with R200, I called your branch and was advised by Connie that she will check and call me back. No call received. Called the next day and ...
GUESS WHAT!! I SUBMITTED MY COMPLAINT THE FIRST TIME, AND THEN GOT A RESPONSE. I SUBMITTED MY SECOND COMPLAINT TO EXPLAIN WHY THE RESPONSE WAS NOT AT ALL THE ANSWER I WANTED. GUESS WHAT THE ANSWER WAS. THE EXACT SAME ANSWER AS THE FIRST TIME!! THIS IS NOW BECOMING TOTALLY RIDICULOUS. IT IS EITHER ...
It has been 2 years since I've left Planet fitness in benoni, and since then have had numerous debit orders taken out of my account in the last 3 months. Have asked them to stop with their activity, but seems to have fallen on deaf ears. pathetic service from them, even when I was terminating my ...
I am disgusted and fed up with the level of abuse I have received from Planet Fitness. I am a member at the Craighall branch, which only opened recently after months of renovation. During the renovation process, I froze my account. This freezing request was approved by Planet Fitness, but not in ...
I've never had any issues with my Planet Fitness Debit Orders. But last month due to issues with my bank which weren't my fault, my debit order bounced. I settled the account in the gym the next day, so I thought all was in order. Today I got double debited but the amount was a whopping 420 ...
I called your call centre two months ago regarding debit order on my account of R440.00 and wanted to cancel my membership. The person I spoke to told me I will be contacted by your Accounts department; I'm still waiting for that phone call. I discovered this morning that two separate debits ...