I cancelled my contract 5 months ago, debit orders are continuing to go off, even after stopping it at the bank, they changed the debit order amount. After doing a reversal. Now they have debited my account with an increased amount 3 times. This is the perfect display of service standards in RSA. ...
When I entered into my contract I specifically informed the sales person that I was moving back to Durban in December 2013 and therefore was only interested in taking out a contract until the end of November. He assured me that this was ok and that my contract would be until that date. He also ...
I am actually sick to death of this problem. I signed my contract with Planet fitness (what a stupid idea, I know, people told me not to do it) on 12 September. On signing, the rep (Sibusiso) told me that I would get a discount on the monthly fee as a returning client so instead of paying R355, I ...
This morning at 4am I was debited R218.90 from my account after I had paid the gym in full and cancelled my membership. I have noticed that they have also taken R20.00 for 2 months on the account. As I said the account was paid in full as explained to me by the Parklands branch and that not another ...
My debit order is supposed to go off on the first of every month. Why has Planet Fitness taken the debit order 2 days early? And this is not the first time. When a debit order falls on a Sunday, you should take the following Monday and not the Friday before!!! Some people do not have their money ...
Hi, it is now the second time that planet fitness run my debit order on the 29th, because the 1st falls on a sunday! I signed the contract to debit my account on the 1st, not the 29th. I get paid on the 1st, doesn't matter what day it is, so on the 29th there won't be money in the account. And then ...