I am so sick of this ridiculous gym and will be sure to spread the word - NEVER EVER get tricked into this contract! I have been asking for the cancellation fee for months and now I get told I must give one months notice first and that even though it is only 10 days in I will be forced to pay for ...
I Have been calling the club since Friday 4/01/2 last week and I must be straightforward, client service is very poor. I have been requesting for Rebecca (admin), and every time I call, Its either they say she is on lunch will call me back or she is on the line, she will call you back or she is on ...
My elderly mother went to planet fitness on Monday. The automatic doors closed on her as she passed over the middle threshold. This is not the first time it has happened and it happened to me as well when I was walking with my baby. Several people who were going to gym rushed to help her, the ...
At the end of September 2012 i visited the manager of the Cobble Walk branch of Planet Fitness to arrange for my transfer from the Soneike branch to the Cobble Walk branch. The manager, a Mr. Marlow informed me that the transfer would take 24 hours to be completed. Following this promise i have on ...
I signed up at Centurion Mega Club, I upgraded a while back to national membership, all was fine. I mostly gym at the Hennopsview club, but now my tag is not working anymore, I asked them to check my tag and they say it's a blank tag or something and there is no info, so I phoned Centurion Mega ...
Good day Thank you for the speedy and efficient feedback by Enrico the wellness manager at the club. 4 new spinning classes was added per week at 16h30 as requested as from 07/01/2013. Several members requested extra spinning classes. Enrico took time to listen to our suggestions and followed up ...