Good Day I have been trying to get into contact with the Moreleta branch, i can only communicate through email but they never answer. I have tried the mail addresses on the website and to reply to the mails previously send. What do i need to do to get a response from you? ...
I joined planet fitness over 6 months ago and have had nothing but trouble from the start. I couldnt enter the gym for the first 2 months of my contract as my tag was not issued, I spoke to a number of people, called the call centre and emailed the customer care centre but heard nothing. Then when ...
The cleaning staff are using the showers and the steam room during off-peak hours and leaving the bathrooms in a complete mess. Please sort this out as soon as possible. ...
The swimming pool temperature is set too high!! Pool temperature is constantly at 29 degrees and complaining at the gym fells on death ears. If you haven't noticed, it is summer and has been extremely hot this past month!!! Have any of you tried swimming for an hour (training that is, being a gym ...
When the gym first opened we were charged a 13th and 14th payment/year to replace equipment. Nothing has been replaced in the 3 years that I have been there. The equipment is always out of order. instead of fixing things they just remove it from the floor. Especially cardio equipment. There is a ...
I have tried contacting Planet fitness but 2 weeks since my compliant they chose not to bother replying. I use the facilities early morning 4am. On numerous occations they only open the gym at 04:15am instead of 4am. When I get through the door all the problems start, there is no register books ...