Get calls non-stop from Cobble Walk (everytime another sales person), saying that I won a voucher. Told them that I don't stay close to CW and it can only be used at CW. Joseph phone early Jan and said I can use at any other branch, but when I gtot there, was told sorry. Waisted time and petrol ...
I have been trying to sort out issues with my account for the last 5 months. I have used the websites 'contact us' page where details are filled in and they are supposed to phone you back. All I received was an email requesting my id number. No further response was received. I have phoned countless ...
I am totally shocked. After all the drama I have had with Planet Fitness and all their bogus contract rules I requested a copy of my contract. Upon receiving this I looked through it - you are supposed to initial every sub-section. It turns out that somebody did this for me - not only did they ...
I asked to have my account cancelled on the 8th of January and I e-mailed the request for cancellation on the same day as instructed. When I phoned back a week later the person I spoke to told me that no one had even bothered to open the e-mail yet and by that time January's statement had already ...
To whom it may concern, please make sure that your equipment is in good working order for your customers to use as we pay a premium for its use! It was my first day back at gym this morning and the majority of the equipment that I usually use was broken and flat, this is not good enough! Your ...
Okay, So I joined Planet fitness on 07-11-2011, and they made me a Regional contract which as they explained would allow me to gym at Witbank and at Pretoria. (I have a copy of the contract as proof!!!) I insisted on this contract as I knew that I would be relocating to Pretoria after a year. I ...