3 years ago my husband and I were crooked into taking a 3 year contract instead of a 1 year contract like we asked for, when we complained to the manager at the time Erna all she said was that the contract was signed but could only offer us that we do not pay the levy fee every year end and gave us ...
The call centre managers at Planet Fitness are rude, obnoxious. I wanted to cancel my contract at the Port Elizabeth branch as the sauna was out of order for over a month and equipment that is often out of order and this is the reply I get from a very rude manager. The call centre management are ...
THIS IS THE SECOND COMPLAINT ON THE SAME ITEM, ITS 3 MONTHS NOW THAT I AM BEING BILLED FOR AND I CANCELLED A VERY LONG TIME- I WILL CONTINUE TO DO THIS OVER AND OVER AGAIN, YOU SERVICE IS HORRIBLE, YOUR PEOPLE ARE RIDICULOUS, WHEN YOU PAY PEANUTS YOU GET MONKEYS- NOTHING IS GETTING SORTED ...
I have been billed incorrectly by Planet Fitness almost every month since i began there. January was another story though. They billed me a total of SIX times!! Three of the debit orders were returned to my account but they still owe me money for the other three... I went there to try and get this ...
A few years back I went and took out a gym contract for my girlfriend at Planet Fitness Craighall. The supposed sales manager at the time told me that there was some or other special deal, where my girlfriend and i could both train on the same contract. Needless to say this was a load of rubbish, ...
I was incorrectly billed in January 2013 when I first started at the gym, they had sent out a SMS saying they over charged everyone by 10% and the amount over charged will credit my account the following month. With this all happening I went in to complain and ask for my money that they owed me and ...