Good day, I am writing this complain due to the fact that I want to change my current contract over to the Discovery contract with Planet Fitness. I have tried to do this last month on the 24th July 2013 but was told that it was too late for that month and that I must pay the Discovery fee of R845 ...
My husband & I requested to transfer our memberships to the Rivonia branch. We completed forms and paid R350per member. This process was suppose to be done within 3 days. My husband was only transferred 2 weeks from date of application, and after 4 weeks I'm still waiting for my transfer to be ...
My husband (then fiance) and I both signed up for a three year membership on the same day but my account was only activated months later. I always made sure there was enough money in the account for the debit order but the debit just never happened. When the account was eventually activated, I was ...
I have never been so disgusted by a company in my life!!! They treat their customers like!!! They have the audacity to black list customers for "non payment" (excuse me, my payment is via DEBIT ORDER you) without notification!!! Not once was I notified there was a problem with my account, ...
I have a contract with planet fitness roodepoort and i paid my membership in full except for the black tag. they stopped debiting my account for few months and then the started again. tried to phone them so that i can resolve the matter by no one is willing to help. I need them to stop the debit ...
Hi, Its been 3 - 4 months now. Im trying to cancel my contract with you. and requested a refund because off if been cancelling my contract since April 2013. Every month a debit order goes off and how can you debit an account if the client has cancelled her contract. I have contacted Lizette van ...