I had taken membership for 3 years in 2008 in October. In 2009, I had planned to discontinue but on getting their offer for better terms enrolled again for 3 year through the same consultant. Now, instead of closing the previous contract, they opened a new contract. I started getting mails/ calls ...
In 2012 I paid upfront for what I was told was a 5 year contract. I did not know whether I would be moving to Durban where there is no gym and was told there was no risk as the contract would be easy to sell (they would help) and there was only a R795 transfer fee to pay. I now need to sell the ...
About 2 months ago, my husband & I went to Planet Fitness in Rivonia to change his contract into my name, as my husband was diagnosed with a heart condition & can no longer train. Initially, we were told it was a quick process, & given 1 form to fill in. We paid the ludicrous transfer ...
Planet Fitness did a deduction from my account last month - a deduction which never should have been made as i had cancelled my contract with them. It has now been 3 weeks that i've been emailing and trying to follow up as to when payment will be made, and each time they promise to deposit the ...
I am the most unhappiest client you can imagine. Been at Planet Fitness and quite loyal at that for the past 3 years. So I have tried to overlook the equipment itself going SOUTH.. but now accounts is really putting the cherry on the top. Been paying EVERY SINGLE MONTH via EFT. And continuously ...
When I joined Planet Fitness last year I was told by Tariq, the sales consultant that I would be paying R139 for the full 36 months of my contract. He assured me that there would be no increases until after the 36 month period. I specifically asked him whether there would be any increases after a ...