I'm really disappointed with Planet Fitness. I wanted to change my contract to a vitality contract a few months back, I was told to sell the contact in order to start a new one on vitality. I then proceeded to pay out the rest of the contract in order to have it cancelled, which I did in April ...
I have had the most disturbing experience ever and that is after having been requested to visit Planet Fitness twice in the month of July due to the vitality conditions, I duly did this and now suddenly there is NO record that I had actually swiped at the gym, my word against theirs!!! I can assure ...
Cancelled my contract with Planet Fitness the first time about 6 years ago due to the worst customer service ever. In December 2012 I decided I will give them another go only to find out matters have only gotten worse. All the "Free Goods" advertised to come with a new membership were ...
Hi, I have been trying to contact your wanderers branch for the past hour, the phone rings and rings and rings and rings. one of my calls was answered and I was put on hold for more than 20 minutes. can someone please call me back urgently!!! ...
I cancelled my contract with planet fitness a couple of months ago, I get a call from them this morning stating that I am in arrears for a contract that I had already cancelled. Initially the the staff member did not even know the process to be followed when cancelling the contract, hence I has a ...
I cancelled my membership with Planet Fitness through Vitality 30 days prior to my end of contract date (30 June) and called the gym in Rivonia, the person there confirmed that calling Vitality was correct, took the reference number I obtained for them. I called back at the end of June to confirm ...