Dear Pick 'n Pay, Since the beginning of December 2013, my smart shopper multiplier points were not being allocated to my SMC. I called your call centre. They knew nothing about how the program works in conjunction with Discovery card. I was promised a call back and received nothing. I sent an ...
Why does management keep filling the already cluttered isles with more goods? One cannot move your trolley around in this specific store without bumping into somebody or something. This is not how i know the norm Pick 'n Pay standards to be like. Even on a quiet Sunday, this store is like a ...
So after years of peace-of-mind shopping at your local super. Pick 'n Pay secretly decides to cancel their 'scan-right' policy. What this essentially means is that they no longer guarantee that the price you see on the shelf is the price you pay. In the past you were offered the item free of charge ...
Bought chicken kebabs on 31 Dec 2013. Sell by date is 8 Jan 2014. Called shop on 2 Jan 2014 to report. Spoke to Dean who said I could return for a refund. My new years braai was ruined! I returned on 4 Jan and took a walk to the butchery which was smelling bad and the offensive kebabs were still on ...
Yesterday in Pick 'n Pay I took 3 bottles of Good Stuff 500ml foam bath that was marked as R10 on the shelf, on paying it was scanning as R29.99. On calling the manager and going with him to the shelf to show him, he then checked the bar code against the price on the shelf's bar code which is ...
I go to pick'n pay waterfront shop on 20131224. I ask the casher if the Airtime I buy from P'n pay can load into my Vodacom contract account or not. The casher is not sure and she consult her supervisor, then she give me the answer is YES. I buy R3000 airtime. I back home but I found I can't load ...