I went shopping at the Pick 'n Pay at the Centurion Lifestyle Centre on Tuesday the 9th of July 2013 at 13:30. As I arrived at the tills, I was confronted by queues of 4 to 5 trolleys at all available counters. Only 5 counters (out of an estimated 40!) were open. I approached two of the employees ...
I bought a six-pack of Pick 'n Pay brand low fat long life milk from the Pinecrest branch almost two weeks ago now (on Sunday the 30th of June), on the 5th of July I opened the pack and found literally hundreds of yellowish eggs in the carton and on the milk containers itself. I emailed photos of ...
My father is 89 and lives in Allanridge. He has no transport and cannot get to Pick and Pay in Odendaalsrus that is 15km away. I live in Pretoria and have made an arrangement with the manager of Pick and Pay to order groceries for my father and then pay it by internet transfer. The management has ...
On 10 July 2013 at 11.20 am, after waiting for about 12 minutes for a customer with a trolley laden high with purchases, it was my turn. The customer was a portly man, and when he stepped out of the way a typed notice on A4 size paper with 2 cm high letters was revealed, attached to the side of the ...
Dear PnP Pinelands, I used to do my shopping at your store in but due to the non-customer service attitude of one individual there I will not go back. This happened about a month ago. Having completed my shopping that day I noticed at the checkout that various items which were advertised as on ...
Most businesses in this country are oblivious to what customer service is, case in point: I contact PnP customer service via email, simple question "If I lose my Smart Shopper card, do I lose my earned points as well? " I sent the email on the 8th of July 2013, to date no response. I sent ...