Had enough experience of being overcharged by Pick n Pay this year alone but the complaints procedure does not work so no point in formally lodging a complaint. Went into Westville Village Market at 15h32, discovered I was overcharged on 3 line items viz Milk, Honey, Nestle Slab. Went over to the ...
I wanted Aquille light (1.5 liter) water. There was none in the fridge. I went to the store desk for assistance. Zakir went to the storage to check; however they had no stock. He offered to replace the stock with 500ml bottlesx3 at the same price as the 1.5 liter bottles. Wow, thank you for great ...
After my first complaint to head office, and hello Peter i had... no response. Clearly staff learns from management on how to treat customers. Our avarage Pick a Pay bill of R24 000 a month is now in somebody else, s pocket. ( can proof every send spend) I know you will not go broke, but it will go ...
I lodged a complaint and Wendy helped me, she phoned me back immediately after the complaint and assisted. i phoned her again this morning and she has the greatest attitude and her service is just wonderfull. thank you Wendy, you rock! trudi ...
Pick n Pay in Kuruman is constantly selling expired goods, I went to get some groceries on the 15th of October 2013 and while sifting through the yogurts trying to get ONE that has not expired, I realised that not only do they not have any fresh products, but the yogurts were expired A FULL MONTH ...
On 16th August I wrote to their customer care line about problems in the Gardens Centre Branch. I got an immediate automated response and have never heard any further. On 27th August I asked when I was going to hear from them and got an automated response again. I then went away on holiday so once ...