We bought a Phillips Air Fryer on 14/04/2013 at Game in Cresta in Johannesburg. On unpacking it it was missing one small part, the separator. This has major implications for the use of this product and we had no way of knowing at the time of purchase. We would really like to use the product but ...
Philips is such a great company but sadly they or don't care about there customers or appoint the wrong staff to deal with there customers. I send an email to the customer care line enquiery about a product I bought. In my email I asked a simple question the next day I get an call from an ignorant ...
My Philips SoniCare toothbrush still within warranty no longer charges or switches on. I followed the online support 'contact us' form a week ago which confirmed that I would be contacted within 48 hours. I also received the confirmation email indicating that my submission had been accepted. I have ...
I bought a blu-ray player which in beginning worked well playing blu-ray's as well as normal dvd's, so great. Then i rented a new blu-ray from video shop which would not play, message came up on screen saying that the player needed to have software upgrade. I then went to the manual which describes ...
I reported a faulty Philips oral hygene product on the customer care page and received an automated response committing to contact me. That was six weeks ago. I followed up with an email 3 weeks ago and have not even had an acknowledgement from Philips. ...
I ordered a cover for our Philips Juicer, and it was posted the same day. It saved us buying a new one. Arrived all beautifully packed & sent to Winterton. Excellent Service. ...