I am writing on behalf of my mom and dad. They put in a claim with Outsurance (claim nr: 105138093, Wilkins) for hail damage a while back already. 2 Assessors came to their house, and she was told that Outsurance will fix it beginning of January. She tried the whole day contacting Marlien Potgieter ...
On the 26th of December I logged a call for an issue on my Mini that was not covered by the Warranty or the Service Plan. Outsurance arranged for a tow-truck to come and pick up my car the same day. It is now 3 weeks later and a final assessment still has not be done on my car. In the 3 weeks they ...
Phone got lost after husband fell in pond with cell phone in pocket. Claimed with Outsurance and the following ensued: Phone was insured for R 9000, when we claimed they said that they will only pay out "replacement value" and not the R 9000, and that it was our responsibility to phone ...
I was contacted by the Outsurance Sales Dept today, as a friend had referred me. They did a comparative quote with regards to my current insurance for home and car insurance. Once the preliminary questions were asked and I was given the quote (ref # 1592998) which included vehicle insurance: ...
I was burglared on the 12 November 2013. This was difficult to deal with but I came to terms with the incident these are burglarers, they are this is what they do. But what made matters worse was when Outsurance from me they were so supposed to be my Knight in shining armour my safety net but they ...
It is completely unacceptable to wait for a car for 5 months even though Outsurance guarantee that you always get something out and brag about their outstanding service. I have been waiting for my car for 5 months to be repaired and i just went to the panel beaters and saw the car and it had no ...