I was very impressed and delighted at the great service i received from Nicolette > My claim was completed 3 hours after registering the claim with nicolette! i was away on holiday and the timing of loss was inconvienant but she took the added stress away. Thank you ...
Stanley Nothnagel assist me with updating my policy in an efficient and proffessional way and with a great attitude. ...
My car was parked in Cape Town when a client from Outsurance drove into it. After supplying the responsible party with all the documentation on the 14th of October 2013, the wait began. I received a name to contact, but as it is a Call Centre the possibility to get hold of that person was zero. ...
I was doing my Jan 2013 budget so printed off a copy of my bank statement and noticed that my insurance premium for Dec from Outsurance had not been deducted. I called on the morning of 13 Jan to be told that my insurance cover had been cancelled as I was a "multiple-claimer". Surely that ...
Good day All As advertised Outsurance could not beat my current insurance and had to pay out R400. So far, nothing has been paid out after I received a remittance advice. After countless calls to the call centre, and the 15 minute friendly call as advertised has ended up with me wasting hours on ...
What a pleasure it was to receive such service - respectful, all information given in detail, follow up as promised and peace of mind that there would be no comeback because of some neglected detail. Thank you Gerard, for your assistance, it is much appreciated. ...