Hi OUTsurance I have been loyal client of OUTsurance is 2007. All my insurance policies are with OUTsurance, two cars, home contents and life cover. I was recently approached by King Price insurance and the provided me a quote on my wifes car which is way less than what we are currently paying. The ...
I saw the Outsurance cash back promotion on the internet. I called their call centre to get a quote for my vehicle, and the premium quoted was higher than the premium I pay with my current insurer. I then followed-up with Outsurance about the promised R400 if they cannot beat my premium and they ...
Good day I have been a happy and satisfied client of Outsurance for a year. I cancelled my insurance with them in December 2012 and requested that they do not debit my account on the 27th towards a January 2013 premium. Reason: I am cancelling my insurance with them effective immediately as I ...
A fax containing private information was sent to my place of work. I am out on the road and never near the fax machine. So the fax that was sent could be viewed by anyone. I only recieved the fax in January, I find this to be unethical and a breach in confidentiality. I accept that the fax has a ...
Outsurance wrote-off my car based on Incorrect information provided by thier Assessor and repairer of thier choice. I have provided insurer with evidence that Assessor provided them with wrong information and I therefore not accepting their ruling, but the insurer said they acknowledge ...
I attempted to claim on my homeowner's policy in November 2012 after my patio roof collapsed due to storm damage, my only claim in over 20 years. Outsurance sent their assessor Mark to inspect and my claim was rejected on the grounds of wear & tear, rust having weakened the support structure. ...